The AirStMaarten Newsletter is professional with a personal touch, informative and to the point with news, opinions, background information, articles and promotions.

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We appreciate your trust and respect your privacy.

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In this April 2014 issue:

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1. INTRO: AirSXM Shared Charters Sale
2. PROMO: ARE YOU A TRAVEL AGENT?
3. ARTICLE: What Causes Airline Flight Delays?
4. SPONSOR MESSAGE: Book Cheap Tickets Online At CheapoAir
5. NEWS ITEM: AirSXM Submits Request To Do Scheduled Flights
6. TRAVEL TIP: Add VIP Services To Your Milestone Trip
7. AGENDA: AirSXM Set To Launch Innovative Flight Schedule
8. ADVERTISEMENT: Book Our Speedboat Charters To St. Barths
9. CUSTOMER SERVICE: How To Book With AirStMaarten

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INTRO: AirSXM Shared Charters Sale

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Dear friends and clients,

April brings the end of a very successful high season. During the 2013-2014 winter season we experienced higher-than-expected demand for charters. Seats, flights and slots out of SXM Airport (Princess Juliana International PJIA Airport) were very limited.

During the Christmas holidays in December 2013 and New Year's Day 2014, rates went up 300% because of the last-minute demand and limited availabilities. At AirStMaarten we would like to offer our valued clients and travel agents the opportunity to reserve their charter flights and seats on our shared charters as early as possible with the following pre-season offers.

SHARED CHARTERS SALE
AirSXM Travel Vouchers Now On Sale For 2014/2015 Shared Charters Season from St. Maarten to St. Barths with AirStMaarten|AirSXM.com (Traveling Period November 2014 to April 2015).
AirStMaarten|AirSXM.com now paying very interesting commissions to travel agents on all shared charters sold during the 2014/2015 high season.

All reservation requests submitted by September 30th, 2014, will receive a significant discount percentage off as a discount. This offer is only for travel agents and valued clients. Please mention promo code AIRSC2014NL when submitting your reservation.

PRIVATE CHARTERS TO ST. BARTHS NOW ON SALE
AirSXM Travel Vouchers Now On Sale For 2014/2015 Private Charters Season from St. Maarten to St. Barths with AirStMaarten|AirSXM.com (Traveling Period November 2014 to April 2015).
AirStMaarten|AirSXM.com now paying very interesting commissions to travel agents on all private charters sold during the 2014/2015 high season for reservations submitted before May 31st, 2014!!!
Aircraft types to be used: 9-seater BN Islander and 5-seater Piper Aztek. 

All reservation requests submitted by September 30th, 2014, will receive a significant percentage off as a discount. This offer is only for travel agents and valued clients. Please mention promo code AIRPC2014NL when submitting your reservation.

In case you are reading about AirStMaarten's private charters programme for the first time, here is some background information on our shared charters.

WHAT ARE SHARED CHARTERS?
A Shared Charter is when you book a Private Charter and you Only Pay for the Seat You Occupy. Not for the whole aircraft. AirStMaarten has been successfully organizing shared charters to St. Barths since November 2006.

HOW OUR SHARED CHARTERS WORK
Travel Agents and clients book our shared charters for seamless connections and hassle-free transfers to St. Barths and surrounding islands such as Anguilla, St. Kitts, Nevis, St. Eustatius, Antigua and Tortola.

HERE IS HOW OUR SHARED CHARTERS WORK...
1) If 1 or 2 people request to share a private charter, the shared charter is scheduled.
2) Once 3 or 4 people book the shared charter, the shared charter is confirmed and you are good to go!

If the shared charter is not confirmed, passengers are booked on a regular commercial flight with complimentary VIP Services to ensure their transit is smooth and hassle-free.

Visit www.sharedcharters.com for more information, scheduling and availabilities.

In this month's issue you will read why you will want to subscribe to our newsletter service to stay updated on developments going on at AirSXM | AirStMaarten.

Happy Readings!

Terrance Rey

Adformercial: StMaartenTours.info offers you the opportunity to book your island tours in advance to your arrival on St. Maarten, whether for the day by cruise ship, or during your vacation stay on the island. We have a wide range of island tours to choose from, including air tours, city tours, beach tours, mountain tours, historical tours, shopping tours, restaurant & bar tours, all day tours, jeep safari tours and our various popular water sports activities. Visit St. Maarten Tours, Trips, Transfers, Excursions and Taxi Services! Click here!

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2. PROMO: ARE YOU A TRAVEL AGENT?

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AIRSTMAARTEN
P.O. Box 5245, Philipsburg, St. Maarten
Tel. +1 (721) 581-9740, Cell: +1 (721) 527-7966, Fax: 1-866-503 0347
Email: sales@airsxm.com

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3. ARTICLE: What Causes Airline Flight Delays?

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What Causes Airline Flight Delays?

HOW DOES AIRSTMAARTEN PLAN TO HANDLE FLIGHT DELAYS?

By Terrance Rey

From studying airline operations over the years, I know from experience that nothing is more frustrating to a passenger than flight delays. In the airline business, among other things such as direct flights, excess baggage allowance, cheap fares and great customer service,  clients want flights to be on time. But what causes flights to be delayed?

Flight delays are caused by a number of factors. First of all, the number one cause of flight delays is due to air traffic control issues.

The second source of flight delays is aircrafts arriving late. This can be caused by operational issues on the side of the airline company, like for instance, having to fly to another island first to re-fuel because St. Maarten has a fuel shortage. But most likely, the cause of the late arrival of an aircraft was due to air control issues at the point of departure.

The third major cause of flight delays are carrier related issues. I am not just thinking about management foul ups, but also issues such as mechanical failure on the aircraft, employees arriving late for work (yes, it do happen sometimes), no gate assignment requested by the carrier and the late arrival of an aircraft crew because they were stuck in traffic or the inbound flight they were flying in on was..... you guessed it... late!

The last major cause of flight delays you would expect to be the number one cause, especially here on St. Maarten, is bad weather. This is something we can do absolutely nothing about. When the weather is really bad, no flights in and no flights out. Visibility at the SXM Airport is usually impeded by severe weather to the point that aircrafts have to be re-directed to other airports outside the weather system.

Which brings me back to the title of this piece and my original question of how AirStMaarten plans to handle flight delays.

The ultimate cause of frustration at the airport counters and at the gates is that both passengers and counter personnel and gate agents usually know just about as much as the other do. Surprised to read this? Yes, the agent at the gate knows just as much as you do about what time a flight will arrive or depart. Why is this the case? Because the agents do not get any information from operations and ten out of ten times no one from management or any one with any responsibility is around to tell them anything or give them an update. Don't believe me? Just ask any LIAT passenger or LIAT handling agent.

So what's my solution for AirStMaarten? Simple! I will be personally on hand as a station manager to make sure staff and passengers get the necessary updates and that there is a line of communication open between operations and the handling agents. That is why I have requested that AirStMaarten handles its own flights in our new business license request to the Civil Aviation Department and the Ministry of Transportation to do scheduled flights.

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5. NEWS ITEM: AirSXM Submits Request To Do Scheduled Flights

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PHILIPSBURG--CEO of AirStMaarten, Terrance Rey, recently revealed that last year October 2013 he had quietly submitted a request to the Ministry of Transportation on St. Maarten in order to obtain a new business license to do scheduled flights.

As President of the Board and Managing Director of the company, Rey, had had several meetings with authorities at the Department of Civil Aviation in St. Maarten before a positive advice was rendered by the department.

As soon as the Minister of Transportation signs off on the business license request, the process to achieve flight certification will be initiated by the company in order to obtain an Air Operator's Certificate (AOC).

Stay informed on developments at AirSXM, Inc., by subscribing to our mailinglist, click here or send an email to mailinglist@airsxm.com. We will never share our emailaddresslist with others. We appreciate your trust and respect your privacy.

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6. TRAVEL TIP: Add VIP Services To Your Milestone Trip

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It’s easy to book yourself a flight from St. Maarten to St. Barths, Anguilla, Saba, St. Eustatius, St. Kitts, Nevis or Tortola on www.airsxm.com, but when you are traveling on a special vacation with your family, friends or loved ones or when you are going on a milestone trip like your honeymoon, we recommend adding VIP Services to your trip.

At AirSXM, we not only have a network of reliable VIP services providers here on St. Maarten and in St. Barths, but also on the abovementioned exotic Caribbean destinations.

We at AirSXM have some interesting options available to make your VIP travel a success. From Premium VIP Meet & Greet at the airport to Exclusive Luxury Vehicles for your ground transportation needs to certified tour guides to take you on exclusive personalized island tours.

We specialize in providing exclusive and personalized VIP transportation services on St. Maarten, offering our clients enhanced airport transfer experiences to make the arrival in St. Maarten / St. Martin even more exciting.

We also provide additional services from private bodyguard to custom deliveries based on your specific wishes and needs. Such as Island Tours, Shopping Tours, Private Transfers, Wedding Chauffeurs and Night Tours & Excursions.

Visit http://www.airsxm.com/vipservices for more information and booking options for VIP Services at the airport and visit www.stmaartentours.info for more information on our tours and other ground services.

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7. AGENDA: AirSXM Set To Launch Innovative Flight Schedule

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PHILIPSBURG--AirStMaarten (AirSXM) has been inspired to come up with an innovative flight schedule for proposed AirSXM flights that can take Aircruises in the Caribbean to new heights, says Terrance Rey, company CEO.

In October 2013, AirSXM submitted a request to the Ministry of Tourism, Economic Affairs, Transport and Telecommunication to upgrade its license in
order to provide scheduled flights. In anticipation of this licence, they have worked out an itinerary with seamless connections throughout the Caribbean.

They are presently working on a flight schedule that will make it possible to “cruise by air” and spend weekends in various destinations. These packages would offer the convenience of a one-stop-shop and be more affordable than the same trip booked by consumers independently.

The North American travel market, Caribbean Diaspora and the St. Maarten outbound travel market will be targeted with semi-fixed schedules to destinations including: Miami, Tampa and Fort Lauderdale, Florida; Santo Domingo, the Dominican Republic; Aruba; Medellin, Colombia; Port-au-Prince, Haiti; Georgetown, Guyana; Kingston, Jamaica and Curacao.

AirSXM is unique in that it would be able to sell tickets for their own airline, as it owns travel agencies Let’s Travel with three travel agency locations on St. Maarten. The company hopes to be able to start the programme upcoming summer, providing that the licence is approved on time. Collaborating with hotels in order to further improve the product offer is also a plan for the future.

Published in The Daily Herald

Stay informed on developments by subscribing to our mailinglist, click here or send an email to mailinglist@airsxm.com. We will never share our emailaddresslist with others. We appreciate your trust and respect your privacy.

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8. ADVERTISEMENT: Book Our Speedboat Charters To St. Barths

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If you are afraid of flying and landing in St. Barths; if the ferry service is too slow or too bumpy for your taste; if all flights to St. Barths are full; or if the St. Barths is closed due to sunset, you can charter our speedboat service to St. Barths.

Our speedboat charters are powered by Scorpion Trips. Scorpion is more than just a boat, it's an experience. Step aboard the 37 foot offshore speed boat and enjoy one of the fastest boats in the region.

Scorpion's speed boat runs on twin 600 horse power Mercruiser engines. A total of 1,200 horse power! Scorpion's speed boats can also carry passengers in an unsurpassed level of comfort and style at regular cruising speeds which ensure comfort and speed. Scorpion has an open bar with cold drinks and a secure cabin space for any luggage etc.

So surf to StMaartenTours.info to book a speed boat charter to St. Barths, Anguilla and Saba.

Email us now via info@stmaartentours.info for more information about our Speedboat Charters.

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9. CUSTOMER SERVICE: How To Book With AirStMaarten

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Booking Procedure & Reservation Information

Submit a reservation request online at www.airsxm.com. Once we receive your request, we will send you a Reservation Offer for your consideration. Once you accept our proposal, we will require payment. You can use our credit card form to send us your credit card information. We accept all major credit cards such as Visa, MasterCard, Discover and American Express. You can also pay by bank transfer, check, cash or Paypal. Once payment is received, we will book the commercial flight or private charter and send you a Reservation Confirmation.

If you have requested additional services such as VIP Transfer Services, we will send you a Final Confirmation containing all details of your travel itinerary and services booked. And that's how you book with AirStMaarten.

Other Customer Service Resources:
Our Shared Charters concept explained in full detail
VIP Transfer Services through Princess Juliana Int'l Airport
Island Concierge Services on St. Maarten and St. Barths
Read what our satisfied clients are saying about our service
Ticket Insurance
We also accept payments via Paypal
St. Maarten Villa Rentals
St. Maarten Yachting and Sailing Charters
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