Testimonials - What our safisfied customers have to say

I wanted to extend my gratitude for a last minute charter this past Saturday, November 5th, 2016. The weather was an issue and my employer was unable to get a wait-listed seat on a previously booked airline to St. Barth's. I spoke to Terrance and Terrance was able to expedite a last minute charter and was so diligent in contacting me and the passenger, my employer, to get her on the flight. Terrance went above and beyond and without his assistance as well as, Jordan and Captain Oliver, my employer would have missed a very special occasion with her family on St. Barth's. A special thank you to Captain Oliver,  as the weather was an issue and also, my employer's reluctance to fly,  the captain made her feel relaxed and safe and got her to St. Barth's quickly and safely.
Thank you to everyone!!
Best regards, Jackie

"Hi Terrance. I am in receipt of your last email and the associated charges. I want to thank you for such a smooth operation. Your driver was excellent. The plane ride to Antiqua was right on time and the helicopter got us to Barbuda in time to make our ship and have an enjoyable vacation. Everyone was very professional and I would highly recommend your services. Windstar should have your name and number in case anyone else gets stuck. It was expensive but well worth the cost. Thanks again for doing a great job. Regards.
- Gary van H.

"Terrance: We had a fun filled day by chartering a plane from AirStMaarten for a day trip from St. Barths to the island of Nevis. While Nevis is nothing like St. Barths it is much more rustic with farms, fields, old sugar plantations and an unspoiled vibe that is in keeping with the native population. Our highlight for the day was lunch at the Golden Rock Inn, a restored 1800's plantation that is now a boutique hotel on the interior of the island. Restored by famous US artist Brice Marden, the grounds are a beautiful eclectic design statement. Our lunch consisted of a super fresh lobster club sandwich on homemade bread with a side of organic pumpkin soup. The rum punch cocktail was also quite exquisite. Nevis is wild and unspoiled and a fun one day excursion from any of the neighboring islands. AirStMaarten made it quite easy."
- Mark Braunstein
Woodstock, New York

"Your very professional and helpful assistance made our short visit to Aruba and Curaçao very successful. We had never been to either island before and only had a limited timescale to get the most out of these two very different islands. Your service made everything work very well. Thanks for your 'hands on' help."
- Peter & Betty Oxley
Owners of Coral Gardens, B&B Accommodations and Apartments, Exuma Bahamas

"With your help we made it to Bonaire without a problem. Picked up our tickets at Schiphol, Amsterdam. Had to wait at Curaçao airport a bit but flight to Bonaire was very pleasant and short. Holidays went great! Diving was good. Lots of coral and small fish. No turtles or sharks though. Thank you for your help with the tickets. Hope some day we will visit St. Maarten!"
- Aleksandra & Mark Hopper
Spent New Year's diving in Bonaire.

"Everything went as planned. We are back on SXM until Saturday and then home. I would be happy to give a testimonial once I get back home and into the swing of things again. Right now I am still on island time."
- Mark S. Provost
Still in St. Maarten not wanting to go home.

"No problems. Thank you for asking. It was a smooth day."
- Rosa Lopez-Batista
from Miami, FL. about her familys trip from St. Maarten to Aruba.

"Went smooth. They were on time. But they need more flights to Curaçao directly from Aruba."
- Sally
from Mequon, Wisconsin about her and her husbands trip to Curaçao.

"Our trip both in Aruba and Bonaire was wonderful. My daughter and I got certified in scuba diving while in Bonaire and dove in Aruba as well. My husband and other daughter did a lot of snorkeling and he played golf. It was beautiful, busy and relaxing at the same time. Everything went smoothly and I wish we were still there. Thank you."
- Ann Magee
from Lindenwold, USA.

"I arrived home well from Sint Maarten via Curaçao at Paramaribo Airport. Thank you. I had to fly for business from Suriname to Sint Maarten. After a few calls around to travel agents in Paramaribo the result was: 'No flights from Curaçao, Aruba, Miami or Trinidad available to Sint Maarten. Sorry'. Unacceptable of course. So I tried the internet. With luck. Via AirSXM.com I was able to purchase a confirmed flight on the required dates from Curaçao to Sint Maarten and back. After arrival at Curaçao airport I easily picked up the tickets and boarded the Bonairexpress flight to Sint Maarten. Thanks again!"
- Danny Kruit
construction manager for Volker Stevin Construction Europe, Surinam Branch.

"This year on vacation we had planned to travel to Curaçao from the St.Maarten on Dutch Eagle Express. After I had bought the tickets from Travelocity, I got a call that night from them telling me that they Could not issue the tickets because they did not have a contract with the airlines. I found AIRSXM.COM and within 24 hours I had confirmed seats on the flights that I wanted. They answer all of my questions (I had a lot), in less than an hour after I emailed them. They told me that the tickets would be waiting for me at Princess Juliana Airport and guess what. THEY WERE THERE! I can't say enough about these people, they really saved our vacation and I would use them again in a heartbeat."
- Mark S. Provost
Corona, California, USA. This is the testimonial he sent us September 2nd, 2005, when he got back home. Wow!

"Terrance, I wanted to thank you for your help. Everything worked out well. The charter flight was fine and your assistance in getting us thru to Caracas was much appreciated. If I ever need help traveling in the Carribean Region, I'll be sure and call you. Thanks again."
Mike Peet, New Castle, DE

"Hi Terrance, I would like to extend my greatest appreciation and thank you, to you and your team for assisting me in every way possible, and for also making sure that everything worked out ok for me. Especially to you Terrance thank you very much for going the extra mile, in meeting me at the Airport when I lost my flight and extending your help. Continue doing a good job and may God bless you. Thank you very much. Respectfully Yours."
Clannis Christa John, Antigua

"Thanks so much. What an easy flight. The trip was great as was the show. I would love to go again. It is so close to AXA/SXM. Thank you."
Carrolle Perry, Anguilla
About her flight from St. Maarten to Curacao to attend the Caribbean Gift Show in September 2007.

"I just wanted to write you a short note to thank you so much for all your assistance on making our holiday trip from St Barthelemy to Bonaire such a success."
John Day, Premium IV, St. Barths

"I cannot even begin to say enough good about the over-and-above service Terrance provides. He even went way out of his way to help find lost luggage that was not his responsibility. Terrance, you are a stand-out and a good man. Next time down, I owe you a beer! Again, thank you!"
Martis Pone, Kalamazoo, MI

Thank you Terrance for our seamless entry into St Barth this year. Your agent whisked us onto Air Caraibes which was delightful. Bless you my friend. You made our visit so very lovely. Warmest regards.
Valerie Mccoy, Beverly, MA

Terrance, I am now back in Tulsa and I would be more than happy to provide testimony to the efficiency of your services. The flexibility on the way to St. Barths was matched by the timeliness of our return to San Juan yesterday.  Jose and his people were very accommodative and our pilot, Larry, was very helpful all along the way.
Larry Houchin, Oklahoma, TX

"I really want to thank you for the very urgent and last minute private air charter arrangements you made for my clients arriving in St Maarten on the 6th. Everything went really well with the flight and VIP meeting arrangements and they arrived at the boat here in Antigua at around 5.30pm which was amazing considering they didn’t touch down in St Maarten until 3.20. And they commented that it was the best transfer they’d ever had!"
- Liz Marlow, Antigua Yacht Charters, www.caribbeansail.com

"Hi Terrance- Want to let you know that we had a nice experience yesterday on our charter flights yesterday. The VIP transfer worked great, the planes were ready for us with no waiting, and WEA put all the people on one plane and all the bags on another which was fun and perfect. Just thought you should hear from me as a testimonial to the great service! Thanks." - F.A.

Satisfied St. Barths clients

"I just wanted to thank you from everyone in our family, your efforts made for the most memorable travel to and from St. Barths, and really help make our trip fantastic. I can’t tell you how much we appreciate your efforts to upgrade us to a charter. Thank you. I will recommend your services to any one of my friends who travel to St. Maarten and beyond. Again, our family will always remember your generosity."
Chris Jones, Williamstown, MA

"On our last full day in St. Barths, a backpack - with son's passport inside! - was stolen from our rental car - urgent phone calls to U.S. Consulate -- HELP! we are told that our son (age 23) will not be allowed to travel because he has no passport and no other form of i.d. whatsoever - he MUST fly to Consulate office in Barbados to get emergency passport, must have flight arranged to Barbados, a hotel room, local transport, all within just a few hours. Terrance Rey of AirStMaarten TO THE RESCUE!  Thank you, Terrance, we could not have managed this crisis without you! My advice to everyone: use Terrance's services -- you never know when you will have some type of travel glitch, or even a true crisis, and need help in traveling to or from St. Barths. You're in good hands with TERRANCE."
Gwen Martin, Greenville, SC
Read the full story here>>>

"Hi Terrance, Thanks for your message! Yes, the flights were very good and the pilots very helpful. Thank you so much for reuniting my wife and her handbag which she left on the outward journey. Next time I just need to time the transfer to St. Barths a little better as we had to hang round VC Bird [Airport in Antigua -ed] for a bit too long. But I wasn't sure how long it would take to get through Immigration and collect the bags etc. I'll send you an email next time we're coming out - hopefully before too long! Regards."
Robert Hager, Haslemer, UK

On Jan 1 we [travelers included me, my husband, ds (age 2) and dd (age 4 months), along with our nanny] traveled from ORD-CLT-SXM with a private charter arranged by AirSXM.com (thanks Terrance) to get us to SBH with a late arrival into SXM (scheduled to arrive from CLT at 4:17, but arrived late at 4:40; Terrance and his crew got all of our bags (except 1) and got us out to SBH before the cut-off). Highly highly recommend them.
Deneese Levin, Chicago, IL

I would like to take this opportunity to pass along our gratitude for the wonderful VIP Service you provided us from SXM to SBH last week. We only spent 20 minutes at SXM thanks to your staff and yourself. You came through for us like a champ. With sincere thanks.
John & Marty Tucker, Redlands, CA

Hello Terrance and Karen, I thought I would send you folks a note after getting back from vacation. I wanted to let you know that the whole AirSXM experience went perfectly smooth. You folks did a fantastic job with everything from meeting us in St Maarten to getting us on the plane to St Barths. The return trip was equally smooth. The people you've got in place are friendly and courteous and you should be very proud of what you've accomplished. I will look forward to using your operation in the future. Take care, and thank you again!!
David Greenlaw, Salem, NH 

LOVE the . Great background information on your company and what you do which is a challenge to explain. By the way, Clara was superb on our arrival on Monday. We have been coming to SBH 2 to 3 times a year for 25 years and have battled Winair for most of those years. I'm very thankful to have your company as an option. And rest assured I will suggest your VIP Service to future clients, rather than other options.
Susan Ferrell, President
Travel Experts, Inc.

"Our flights to and from SBH were wonderful thanks to you and your staff. Thank you for getting us the kids luggage the same day. I was worried but once I realized your staff had it under control all was well. You provide such a great service. My husband did not complain one time thanks to you."
MJG wrote, whose kids arrived on a delayed inbound flight with left luggage behind in the USA and needed it to get to St. Barths the same day.



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